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      Set or Reset Initial FileBound Password

      Set or Reset your initial FileBound Password if you have an account but are missing or didn't receive an initial FileBound Welcome email to set your password.

      If you have a FileBound account but are missing or didn't receive an initial FileBound Welcome email to set your password, follow these instructions to set it.  Please browse to your FileBound website (https://YourFileBoundSite.Com) and follow the instructions below to set your initial password.

      1. Type the characters to the left of the @ symbol from your email address in the Username field. 
      2. Click on the "Forgot password?"
      3. You will then receive a one-time login email that will allow you to set your initial password. If you don’t see the email, please check your spam and junk folder.  
      4. Please contact your FileBound administrator if you have any issues setting your password and signing in or Contact IMS Support via Support@imssecure.com or open a support ticket using the link below:               https://knowledge.imstechnologygroup.com/en/knowledge/kb-tickets/new .

      Here are a few links to some training videos and documentation that you may find useful regarding FileBound, they may not be specific to your FileBound projects but they do illustrate basic searching, retrieving and adding content to FileBound.