How to install the Enterprise Service Manager (ESM)

Enterprise Service Manager Installation Guide

How to install the Enterprise Service Manager (ESM)

  1. Download the appropriate version via one of the links below:
    1. Download Enterprise Service Manager v8.2.1 (released 9/23/2024)
      1. Please note, Enterprise Service Manger v8.2.1 is compatible with FileBound Server v8.2.1 and higher.
      2. ESM v8.2.1 Online Help
    2. Download Enterprise Service Manager v1.3.1 (released 01/04/2022)
      1. Please note, version 1.3.1 is compatible with FileBound version 8.0.0 and higher.
    3. Download Enterprise Service Manager v1.2.7 (released 04/04/2021)
      1. Please note, version 1.2.7 is compatible with FileBound version 7.5.5 and higher
    4. Download Enterprise Service v7.3.2 (Legacy version released 11/14/2016)
      1. Please note, Enterprise Service v7.3.2 is compatible with FileBound Server v7.3.3 and up to v7.5.4 (Legacy)
  2. Unblock the downloaded zip file by right clicking the zip file, select Properties, check mark Unblock and click OK.
  3. Extract the zip file.
  4. Run ESManager.Install.msi to start the installation.
  5. Click Next on the welcome screen.
  6. Change the installation folder if desired by browsing to a location or pasting a directory straight into the Folder selection field. The installation size can be viewed by clicking Disk Cost.               
  7. Choose to install the ES Manager for Everyone that logs into the machine, or just the current user. It is strongly recommended to select Everyone.
  8. Click Next to start the installation.
  9. Click Close once the installation is complete.
  10. The ES Manager can be accessed by right clicking it from Windows' System Tray which is typically located in the lower right side of the Taskbar as shown below.