Environment: FileBound v7.x & 8.x
Trying to restore a file from the recycle bin does not restore it, and the date deleted gets updated to the current date.
Details
- Go to Administration --> Projects --> Edit Project you wish to restore file to.
- Make note of the File Merge configuration.
- If it is set to merge, temporarily switch it to 'Doe Not Merge, Create New Files’ and save.
- Restore the file again, you should now be able to.
- If you had made changes to the file merge options in step 3, feel free to change them back at this point.
Cause
If you are trying to recover a deleted file from the recycle bin and cannot locate it within the project after restoration, it is possible that the file is being merged due to a merge setting in the project configuration.
For instance, if your project is configured to merge based on the key field, restoring a deleted file may not be visually apparent if another file with the same key value already exists in the project. This lack of visual indication is a result of the merge setting.