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FileBound Capture Launch Generate "Could not retrieve field / separator / divider list" Error
FileBound Capture is launched and generates an error when selecting a project: Could not retrieve field list; Could not retrieve separator list; Could not retrieve divider list.
The probable causes to this error are either a corrupted data file, or not having sufficient permissions to the Capture Lite folder.
- Check permissions
- Navigate to the Capture Lite folder (C:\ProgramData\FileBound Capture Lite) and make sure that all Users have MODIFY rights. Find the folder, right click on it and select Properties. Find the Security tab and review the permissions.
- Rename the Capture Lite folder
- If a data file is corrupted, you can rename the Capture Lite folder and by adding "_old" to it, then re-launch Capture. The directory will be recreated and should launch without error.